Shipping & Policies
Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
See item details for return and exchange eligibility.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Do you take commissions?
Absolutely, I can make 3D maps of anywhere on earth. So get in touch with your idea for a free no-obligation quote.
What does personalised etching mean?
This is an extra feature which allows you to add your own message to the frame of your map. There are examples of how it will look in photos on each listing.
I need to know the text you would like etched ASAP to meet the delivery dates so please message it to me with your order.